Refund Policy

Effective date: 13 November 2026.

Try it before you buy

Boothview has a free 14-day trial with every feature unlocked. Nothing is held back, so what you test is what you buy. Use the trial with your own players, network, lighting and video before you pay.

License keys are not refundable

A license key is digital content, delivered as soon as your payment goes through. Once your key has been issued, we don't refund the purchase, except in the cases below. That is why the trial is a full one.

If Boothview doesn't work as described

If Boothview has a fault, or doesn't do what boothview.app says it does, write to us. We'll try to fix it first. If we can't fix it within a reasonable time, we'll refund you in full. This applies at any time, not only during the first 14 days, and it doesn't limit any rights your local consumer law gives you.

Right of withdrawal (EU, EEA and UK)

If you are a consumer in the EU, the EEA or the UK, the law normally gives you 14 days to withdraw from an online purchase. For digital content, that right ends once delivery has begun, if you agreed to it. At checkout we therefore ask you to confirm that you want your license key delivered immediately and that you understand you lose your 14-day right of withdrawal once it is delivered. We include a confirmation of this consent in your order email.

If this consent was not obtained for your order, your 14-day right of withdrawal applies as usual: write to us within 14 days of purchase and we'll refund you.

How to contact us

Email boothviewapp@gmail.com with:

the email address you used for the purchase;
the order number from your confirmation email, or the date and amount of the payment;
what went wrong.

We reply within 2 business days.

How a refund is paid

The refund goes back to the card you paid with, through WayForPay. We can't refund to a different card or account.
You were charged in Ukrainian hryvnias (UAH), and we refund the exact UAH amount charged. If your card is in another currency, your bank converts it again, so the amount you get back may differ slightly from what you paid because of exchange rates. We don't control this.
Depending on your bank, the money usually reaches your card within 3 to 30 days after we issue the refund.

After a refund

Your license key and download link stop working, and you must stop using Boothview and delete it.

Cancelling an order

A payment that has not gone through yet (for example, still pending at your bank) can be cancelled. Write to us and we'll cancel it.

Chargebacks

Please contact us before disputing a payment with your bank. If something is wrong, we'll sort it out faster than a chargeback would.

Seller

Individual Entrepreneur Stanislav Volodymyrovych Palyvoda (ФОП Паливода Станіслав Володимирович), Tax ID 3536907713, apt. 636, 5 Baltiiskyi Lane, Kyiv, 04120, Ukraine. Email: boothviewapp@gmail.com. Phone: +380 93 676 2344.